Written Question to the Department for Science, Innovation and Technology

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Question:
To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the potential impact of reduced competition in fixed telecommunications infrastructure on consumers. (2177)

Tabled on: 18 May 2026

Answer:
Kanishka Narayan:

The UK telecoms Market is highly competitive. The Statement of Strategic Priorities, designated on 27 April 2026, highlights that competition in the fixed telecoms market supports investment, innovation and consumer choice. As a result, the UK benefits from relatively low consumer pricing, and prices have declined in recent years when adjusted for inflation. In addition, Ofcom reported in February 2026 that out of six countries analysed (France, Germany, Italy, Spain and the US), the UK had the third-lowest standalone fixed broadband prices in 2025. Wider comparative data on international pricing and market dynamics is limited.

Ofcom, as the independent regulator, plays a key role in supporting competition, including by imposing proportionate remedies on Openreach where necessary. The UK’s pro-competition approach has driven fibre roll-out, with over a hundred alternative networks entering the market in recent years. According to Ofcom as of January 2026, 77% of residential premises have access to more than one network.

The Government and Ofcom also ensure that strong consumer protections are in place so that the benefits of competition are delivered fairly. Earlier this year, the Government published the Telecoms Consumer Charter, a set of voluntary commitments agreed with major operators to strengthen transparency, empower consumers and improve support for those struggling to pay, building on Ofcom’s existing requirements to ensure people receive clear, fair and easily understandable information.

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