Since last year when I was initially contacted by constituents regarding issues with their Royal Mail deliveries, I have taken a number of steps with the aim of seeing an improvement from Royal Mail. This has included meeting with Royal Mail executives, providing evidence to the Business and Trade Select Committee, meeting with the government minister responsible and visiting the Wrexham delivery office. I have received assurances from Royal Mail that they are implementing new systems which should alleviate some of the issues reported. I know how hard postal workers are working, I have seen this first hand. The issues being reported are about management practices and systems. Royal Mail is a private company providing a vital service to the public. It is important that the voices of people in Wrexham are heard with regards to the impact that these delivery issues are having.
Thank you to those people who have already contacted my office. In order to provide as full a picture as possible, I would be grateful if people could complete my survey using the link so that I can share the findings with Royal Mail.
